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Open the legal terms for Malaysia

We set out the terms that govern your account, how we store records, and when access is available under local law.

TERMSDATACOOKIESCONTACT

Explore jurisdiction rules and notice scope

judikiss77 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This notice is written for a Malaysian audience and sits beside, not above, local law. If any rule here conflicts with a mandatory legal duty, the duty comes first, and access stays available only where local law permits. If you fund or settle through Touch 'n

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Go, GrabPay, Boost dan FPX, those names appear as payment context only; they do not change your rights, your record trail or our handling of disputes. We keep the language plain so you can see what we collect, why we keep it, how long we keep
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it and which requests we can accept. That includes identity checks, transaction logs, cookie acknowledgements and edits to account details when you ask us to correct them. Any change to this notice is dated, and the latest text is the one you should use when you
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decide whether to open or keep your account active. When a point needs clarification, use the contact paths below and we will answer against the same notice.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Switch to the right contact route

If a clause is unclear, if you want a copy of a record, or if you need to send a correction request, use the contact route that matches your situation. We keep each request linked to your account so you can follow the trail later. Where a request depends on local law, we will tell you that straight away and point you to the part of the notice that applies.

Team online

Email request

Send the clause name, your account email and the change you want. We use this route for legal questions, record access and correction requests, so the reply stays tied to the same file.

In-account message

Use the in-account form when you need a clearer trail on consent, data edits or notice questions. It keeps the request inside the same account record and makes follow-up easier.

Postal notice

If you prefer a written letter, include your full account details and the page or clause you want changed. We log it the same way as the other legal requests.

DATA AND RECORDS

Browse data, cookies and record handling

We handle this legal area with a small set of controls: data is used only for account service, record keeping and dispute handling; cookies remember session state and…

Data use

We use the details you send to open and service your account, verify checks, settle disputes and keep the legal…

Cookies

Cookies help us remember session state, language choice and your acknowledgement of this page.

Account security

Protect your login with a long password and a device you control.

Retention

We keep account and transaction records only as long as needed for service, dispute handling and legal duties.

Change requests

If your name, contact detail or consent record needs correction, send the exact field and the updated version.

Contact trail

Use the same support path for a copy of your data or for a question about this notice.

Open the legal questions we hear

These answers cover access, data correction, cookies, retention and how to reach us when a legal point needs more detail. We keep them short so you can jump straight to the part that affects your account. If local law limits a request, the answer will point back to that rule instead of pushing you into a dead end.

It applies from the moment you create or use an account with us. If any part must yield to mandatory local law, that rule takes over for the affected point, and we apply it only where local law permits.

Yes, if the service is available where you are and local law permits access. Where a local rule restricts a feature, we do not open that part of the service to you, even if the rest of the account remains active.

Send the exact field you want changed, the new detail and the account email tied to the record. We compare the request with the existing trail, then update only after the match is clear.

We keep account, payment and support records only for the period needed to run the service, handle disputes and meet legal duties. After that, the files are trimmed or removed under the retention schedule.

Cookies remember login state, language choice and whether you have already acknowledged a page. If you clear them, the session may ask you to confirm again, but the legal text remains the same.

Use the contact route shown on this page or in your account area. Put the clause name in your message so we can answer the exact point without sending you through extra steps.

Yes. We may update the notice when the law changes, when our records process changes, or when wording needs to be clearer. The current version always replaces the earlier one once published.

Open the legal terms for Malaysia

Switch to the right contact route

Email request

In-account message

Postal notice

Browse data, cookies and record handling

Data use

Cookies

Account security

Retention

Change requests

Contact trail

Open the legal questions we hear

01 When does this notice apply to my account?

02 Can I use the service if local law differs?

03 How do I ask for my data to be corrected?

04 What records do you keep and for how long?

05 How do cookies affect my session?

06 Who should I contact about a clause?

07 Can this notice change after I join?

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